Easy & Hassle-Free Refund & Returns | Stunning Stash

At Stunning Stash, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we offer hassle-free returns and a money-back guarantee to ensure a smooth refund process.

How to cancel an order

• • • All orders can be cancelled until they are shipped.
    • If your order has been paid and you need to make a change or cancel it, please contact us within 12 hours of placing it.
    • Once the packaging and shipping process has started, it can no longer be cancelled.

Eligibility for Refunds & Returns

Your satisfaction is our #1 priority. Therefore, within 14 days of receiving the parcel, your order qualifies for a full refund if:

✔ Item is unused, undamaged, and in its original packaging.

✔ Return request is submitted within 14 days of purchase.

✔ Product was incorrect, defective, or arrived damaged.

✔ You don’t receive your order.

✔ Order does not arrive within the guaranteed time (30 Business days not including 1-3 business days processing time)

✔ Item is not as described.

🚫 Full refunds are not available under the following circumstances:

• • • • • Oder does not arrive due to factors within your control (e.g. providing the wrong shipping address)
        • Item does not arrive due to exceptional circumstances outside of our control (e.g. not cleared by customs, delayed by a natural disaster).

Refund Process & Timeline

✅ All our products are backed with a 14-days money back guarantee.

✅ Just send us a message on the Contact Us page or contact us at support@stunningstash.com

✅ Approved refunds will be processed back to your original payment method.

✅ Refunds may take 14 business days to appear in your account.

Exchange option instead of a refund?

• • • • • • If you are not satisfied with your purchase, you can return it for a replacement. No questions asked!
          • To be eligible for an exchange, please send us a picture of the item to support@stunningstash.com, and we will guide you through the steps. We are always ready to give you the best solutions.
          • Please don’t send your purchase back to us unless we authorize you to do so.