Frequently Asked Questions | Stunning Stash Support & Help

Welcome to the Stunning Stash Frequently Asked Questions page, your go-to resource for all inquiries about our online shopping support, shipping policies, returns, and payment options. Below, you’ll find quick answers to common frequently asked questions. If you need more details, visit our Contact Us.

How to search for products?

Simply type the product name in the Search Bar at the top of any page. Try to enter a general description. The more words you use, the less products you will get on the results page. When you find a product you’re interested in, simply click on its name or image for more details.

Do I need to create an account to place an order?

It’s not a must: you can place your order even if you don’t have an account or aren’t logged in..

How do I place an order on Stunning Stash?

Placing an order is simple! Browse our shop. On the product page with the item you like, select the color or other product variation (if there are any) that you like the most, and click on the Add to Cart button, and proceed to Secure Checkout button.

You will see the list of items you’re ordering, and will be able to remove, add, or edit anything if necessary.

Make sure your shipping details are filled in correctly, and click on the Complete Order button. Finally, select the payment method that’s most convenient to you, and check out. You’ll receive an order confirmation email once your purchase is complete.

How do you protect my personal details when I register and check out?

We offer the highest security possible at all times to make sure the online transactions keep your personal information safe..

Following the industry standards, we use the Secure Sockets Layer (SSL encryption) technology to encrypt the information you share with us such as your name, address, and payment details..

Can I buy your items and send them to someone as a gift?

Yes! Simply use this person’s address as the shipping address when you place an order. There will be no price tags on or within the package!.

What payment methods do you accept?

We accept Visa, MasterCard, and PayPal. Need more details? Visit our Payment Options page.

How long does shipping take?

Shipping times vary by location. Visit our Shipping & Delivery page for full details.

Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking number via email. You can also check your order status on our Track your order page.

Can I change or cancel my order?

Yes, if your order has been paid and you need to change or cancel it, you can do this within 12 hours of placing it..

To edit your order details or cancel the purchase, simply use the Contact Us page, or send us an email at support@stunningstash.com

An item is missing, wrong, or damaged in my package. What should I do?

We’re sorry it’s happened to you! Kindly use the Contact Us form to get in touch with us and tell all the order details so that we could sort it out for you..

Will my items be sent in one package?

For logistical reasons, items in the same purchase order may sometimes be sent in separate packages.

Can you ship my order to a business address?

Yes, you can write your business address in your order details if it’s more convenient to you.

Can you ship my order to a PO Box address?

Yes, you can select delivery to a PO Box if it’s more convenient to you.

Can you ship my order to APO or FPO military addresses?

Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.

How can I contact Stunning Stash customer service?

Our support team is available 24/7. Reach us via email at support@stunningstash.com, or visit our Contact Us page. Still have questions? Follow us on Instagram and Facebook for updates and support.